Airline told to cover $600 the couple spent to stay an extra night in L.A. after staff miscalculated waiting period after positive test.
The B.C. civil resolution tribunal awarded the couple $600 for what they paid to stay an extra night in Los Angeles, but didn’t compensate them for “denied boarding.”Start your day with a roundup of B.C.-focused news and opinion delivered straight to your inbox at 7 a.m., Monday to Friday.By clicking on the sign up button you consent to receive the above newsletter from Postmedia Network Inc. You may unsubscribe any time by clicking on the unsubscribe link at the bottom of our emails.
But the airline insisted the 10-day period ended the next day, and the couple said they were both denied boarding and were rebooked for Feb. 16. But Air Canada said it shouldn’t have to compensate the couple for those extra expenses because “they failed to provide sufficient proof of loss,” and Joel Mackoff could have flown home on Feb. 15 and limited their damages.
The Mackoffs argued that denial of boarding included all denials, “not just those based on overbooking,” Goodwin wrote.Article content
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