Canada's telecom regulator says it needs more time to weigh an application from Telus to introduce a processing fee for certain customers that pay their bills by credit card.
Canada's telecom regulator says it needs more time to weigh an application from Telus Corp. to introduce a processing fee for certain customers that pay their bills by credit card.
However, Telus has asked for clarity from the Canadian Radio-television and Telecommunications Commission around whether it is permitted to add the processing fee to a small subsection of customers in British Columbia and Alberta. Telus first filed the application on Aug. 8 requesting permission to add a 1.5 per cent processing fee to its terms of service starting this fall.
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