SYDNEY, N.S. — A northern Cape Breton woman and her family’s hopes of flying to Florida to visit Walt Disney World were grounded after being unexpectedly ...
From lefft, Robynne King and her two kids, Kaylynn Arsenault-King and Felix Dixon-King, waiting at Halifax Stanfield International Airport for several hours to board a plane en route to Orlando, Fla., only to later learn they were bumped from the Dec. 23 flight. CONTRIBUTEDSYDNEY, N.S. — A northern Cape Breton woman and her family’s hopes of flying to Florida to visit Walt Disney World were grounded after being unexpectedly bumped from their flight out of Halifax.
King said the family trip to Disney World was supposed to take place in 2019. The trip was already paid in full but cancelled due to the COVID-19 pandemic. Fortunately, they recouped their losses and rebooked this past June for a trip set to happen just before Christmas Day. Once they checked their bags and cleared security, the families waited patiently at their designated gate’s seating area eager to board their flight, said King.
With 12 in their travelling party, King hoped enough of those volunteers would ensure her family members would be able to board their plane. “When that happened, my husband lost it, he was so mad. At that point, his kids, my kids and his nephews all were crying. We were all upset. And the WestJet representatives had absolutely zero compassion for us.”
Making matters worse, King said, the families could only collect some of their luggage from the airport after a three-hour wait. “Two of our bags are in Florida now,” she said. “And one of them had our Christmas presents in it. We still don’t have those back.”Devastated and angry, and with nowhere else to go, the families heeded the WestJet representative's advice and drove back to South Harbour.
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