Telus is the first major Canadian company to implement a fee on credit-card payments amid the new surcharging rules, but it won’t be the last. Have you been hit with the new surcharge? Are you watching for it in your statements?
Telus is the first major Canadian company to implement a surcharge. The Financial Post asked numerous others if they planned to follow suit, but none confirmed they intended to do so. Some, such as Loblaw Companies Ltd. and Dollarama said they were not planning to introduce the surcharge. Others, including Calgary-based carrier WestJet Airlines Ltd., said they had not evaluated the issue in detail. Many did not respond.
“Surcharging is a bait and switch,” said the group’s president, Anne Kothawala, arguing that the fees charged by credit card companies and banks have become “exorbitant” and bear no relation to the cost of processing the transaction. Kothawala said the convenience store industry is already one of the most competitive retail environments and surcharging would be “an absolute last resort” for those in the sector as they don’t want to risk losing customers.
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Telus doesn't need CRTC approval to surcharge majority of customers, regulator saysTelus implemented the 1.5% charge last month for most wireless and home\u002Dservice customers who pay their bills by credit card. Read more.
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Telus doesn't need CRTC approval to surcharge majority of customers, regulator saysTelus implemented the 1.5% charge last month for most wireless and home\u002Dservice customers who pay their bills by credit card. Read more.
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Telus doesn't need CRTC approval to surcharge majority of customers, regulator saysTelus implemented the 1.5% charge last month for most wireless and home\u002Dservice customers who pay their bills by credit card. Read more.
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Telus doesn't need CRTC approval to surcharge majority of customers, regulator saysTelus implemented the 1.5% charge last month for most wireless and home\u002Dservice customers who pay their bills by credit card. Read more.
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