Driver racks up more than $900 in repairs after striking large chunk of asphalt beside pothole, then denied compensation from the city due to missing 10-day reporting window as per province's Municipal Act. Here's how to submit a damage claim this pothole season
Gary Taylor figures he was about 50 feet away from the intersection of Vera Street and Adeline Avenue when he encountered a pothole about four square feet in size early last month.
“It tore three pipes and the muffler,” the frustrated motorist recalled while speaking with SooToday Wednesday. “I heard a lot of noise — when your car doesn’t have a muffler, it’s embarrassing how loud it is.” He received a letter from Sedgwick Canada, the independent insurance adjuster for the city, in early March. According to the letter, the company's investigation found that the “City of Sault Ste. Marie is not exposed to liability in this instance.”
Taylor believes the municipality should do more to make people aware of the 10-day reporting period for future vehicle damage claims. The City of Sault Ste. Marie uses its website to disseminate information to the public on different types of damage claims, including damages to motor vehicles in addition to the 10-day reporting window. The claim form and attached information is then sent to the independent adjuster for review.
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