Rural Nova Scotians want compensation from power utility and a more resilient grid
The board has the power to order the utility to change its “practices or acts, as the justice of the case may require.”Nova Scotia Power sent out an online response to the public criticisms of the Feb. 4 outage, saying the low temperatures “overloaded electrical equipment,” adding it had been 20 years since such cold weather had been experienced in the province.
Joella Foulds said in an interview that losing power repeatedly over a three-day period in early February — sometimes at two-minute intervals — caused her to lose several hundred dollars’ worth of food and will require her to replace her $2,000 fridge and freezer unit.She says the utility offered her $200 as a “goodwill gesture,” adding that the company told her it wasn’t legally responsible to provide compensation.
“I feel they’re clearly responsible because I feel they do not keep their equipment up to par,” Foulds said. “This kind of weather happens all over Canada. We just don’t get it very often. They clearly were not prepared for the temperatures of the load that would be required at a time it was cold.” Foulds said she also lost power in December during a “simple, ordinary wind storm.” Weather records indicate the winds were in the range of 40 kilometres per hour.
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