Experts in misinformation and science communication fear Twitter’s decision to no longer enforce its COVID-19 misleading-information policy will further silo users and create an environment rife with the content the policy aimed to curtail.
The tool, brought on during the pandemic to help people find reliable information, has been quietly shelved.
“Since then, public health experts, medical professionals, scientists and researchers have been educating and informing us on how to stay safe, and Twitter has worked to highlight and empower that vital public conversation.” “For better or worse, Twitter has a huge impact on public discourse,” said Tim Caulfield, the Canada Research Chair in health, law and policy at the University of Alberta who works on misinformation. “And as it starts to disintegrate before our eyes, we’re really losing something.
Caulfield also serves on the executive advisory committee of ScienceUpFirst, a national initiative founded in the summer of 2020 that works with scientists, researchers, health-care experts and science communicators to combat misinformation. The organization creates shareable content on topics such as vaping, long-COVID, ADHD and bivalent booster shots in an attempt to meet misinformation where it is — which often means social media. And the misinformation is killing people.
“Just pausing for a moment can make a difference. I hope that people are reminding themselves to do that — even more so now.” She has similar fears to Caulfield’s, especially for false balance — say, weighing someone who claims COVID is a hoax equally to words refuting that idea from an epidemiologist. And as Canadians are experiencing COVID “fatigue,” with more people disengaged with factual information about the ongoing pandemic, moderation strategies are all the more important.
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