To build their digital identity, travellers scan their passports onto the Air Canada mobile app and then take a 'selfie.' 📱
If you aren't a fan of fumbling with paper tickets and identification at airport gates, you are not alone. But lengthy check-ins may be a thing of the past thanks to a new technology that helps streamline the process.
Mel Crocker, Air Canada’s Chief Information Officer, told V.I.A. that the new technology will make the boarding process quicker, more user-friendly, and more secure than other methods. "People find it very easy to be able to use this...it makes it a great experience for them not having to dig out paperwork."
"It's very secure," Crocker said, noting that the technology goes even further than simply comparing the visual image. While Air Canada is pioneering the use of facial recognition at Canadian airports, airlines around the world have been investing in biometric technology.
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