Ontario reduced the amount doctors can bill for virtual and phone consultations in move to encourage more face-to-face interactions
One online pediatric health care platform is severely cutting back its virtual services and another has started charging its users a monthly subscription fee, after the Ontario government began limiting public health insurance payments to doctors for virtual care., reducing the amount doctors can bill the government for one-off video consultations to $20, and $15 for one-off telephone consultations. The move is meant to encourage face-to-face interaction.
“The option was either closing completely or engaging our active community of families who turned to us when they needed us,” said Daniel Warner, KixCare’s chief executive and co-founder. Mr. Warner added that KixCare’s services resolve patients’ issues in 90 per cent of cases, which he said had significantly alleviated strain on hospitals.the provincial government had decided to reduce funding for virtual care in agreement with the Ontario Medical Association.
She said she finds it frustrating that KixCare now has to charge a monthly subscription fee for a type of health care she believes should be free to users.
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