The B.C. Ombudsperson's annual report for 2021-2022 says the office received almost 1,300 complaints or inquiries focused on programs and services provided by the Ministry of Health.
Nearly 1,300 complaints received over the last year are about services provided by the Ministry of HealthB.C. Ombudsperson Jay Chalke released his annual report for 2021-2022 on Tuesday.says the office received almost 1,300 complaints or inquiries focused on programs and services provided by the Ministry of Health.
Chalke says in a news release that health care was top of mind for those who reached out to his office, with complaints ranging from visitor restrictions for long-term care to surgery delays and COVID-19 measures to quality of care. "When our phone lines open each morning, we hear the voices of people who are struggling, with confusion about how the government works, with frustration about bureaucratic systems, and with the pandemic and how it has made access to government services in many cases harder," Chalke said in the introduction to his report.
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Health care tops list of complaints to B.C.'s ombudsperson: reportComplaints about British Columbia's health-care system to the provincial ombudsperson have reached a 10-year high.
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Health care tops list of complaints to B.C.’s ombudsperson: reportHealth care was top of mind for those who reached out to the office of B.C.’s ombudsperson, with almost 1,300 complaints or inquiries focused on programs and services
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Health care tops list of complaints to B.C.'s ombudsperson: ReportJay Chalke’s annual report for 2021\u002D2022 says the office received almost 1,300 complaints or inquiries focused on programs and services provided by the…
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Health-care complaints at highest level in a decade, says B.C. ombudsperson“Whether it was visitor restrictions in long-term care, surgical delays, COVID-19 measures, quality of care or access to services, clearly health care is top of mind for the public,” Ombudsperson Jay Chalke said Tuesday
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