Canadian cities cutting transit services could cause ‘death spiral,’ researcher warns
Spray said that these reductions will permit transit to be more consistent and “allow passengers to better plan their trips, but it will also reduce workloads and stress for employees to improve retention.”O’Leary said the city could improve recruitment and retention by raising wages and improving job conditions _ “not by making transit more inconvenient for the passengers.”
In Montreal, the city’s transit agency said in January it would readjust some of its schedules because of the “current context,” adding that it could no longer guarantee a wait time of 10 minutes or less between buses on any of its lines during rush hour.Last week, the Societe de Transport de Montreal announced it was planning to reduce expenses by $18 million, but it said the cuts wouldn’t affect service.
Klumpenhouwer said that just about all Canadian cities saw a dramatic drop in ridership because of COVID-19, adding that many cities are still seeing fewer riders than prior to the pandemic. The drop in transit use is likely tied to adjusted commuting habits and the shift to remote work, and he said transit agencies should rejig routes accordingly.
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