Canada and the United States are promising a new interview option for Nexus applicants in an effort to address a backlog of thousands of applications.
The Nexus program, which eases the flow of people across the Canada-U.S. border, stalled when offices on both sides were closed because of the COVID-19 pandemic.A dispute over legal protections for U.S. border officers operating in Canada caused a delay in the reopening of Nexus offices on this side of the border — resulting in a backlog of 300,000 applications.
The new process would allow air passengers to complete an application interview with a CBSA officer at offices near certain Canadian airports. The applicants would then conduct a similar interview with a U.S. Customs and Border Protection officer at U.S. Customs before boarding a flight to the United States.Prime Minister Justin Trudeau, left, and U.S.
A disproportionate amount — 80 per cent — of the 1.7 million people who use the program are Canadian.
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